FAQ

Frequently Asked Questions

How do I register for an event?

  • Online - Simply choose your event and click the 'register now' button. Fill in a few details and we will take care of everything for you.
  • By Phone - Call (07) 3129 9300 and one of our friendly staff will be able to assist you with your registration.
  • By Mail - Mondrian Group, PO Box 3218, Newmarket, QLD, 4051
  • By E-Mail - Complete the registration form on the last page of your agenda and email to [email protected]

Should you register by any of these methods and you don't recieve a confirmation email within 24 hours, please let us know. Please note that all registrations are subject to Mondrian Group Terms and Conditions

What happens once I register for an event?

Once your registration has been received, you will be sent a confirmation email including event details and either a 14-day invoice or paid invoice for your records (depending on your payment method).

How do I pay for an event?

Mondrian Group understands that all businesses function differently. Credit Cards are preferred, but should your organisation require an invoice with a Purchase Order number or vendor registration, just let us know, and we’ll make sure that you have everything you need.

Payment can be made by:

  • Mastercard, Visa and Amex*  *Amex will attract a 2.5% credit card fee
  • Electronic Funds Transfer
  • Cheque made payable to Mondrian Group
  • If paying by cheque or EFT, please ensure you include the delegate name and event code (found at the base of your Registration Form e.g. PSA155) to speed up the process.

All credit card details will be destroyed after processing to ensure the security of your information.

Please note that all Registrations must be finalised with payment before the event, to secure your place.

What do I need to know after I've registered?

Once you have registered for an event, Mondrian Group will take care of the rest. You will receive a confirmation email and event reminders. Simply arrive at the chosen venue in time for Registration at 8.30am to be admitted. Mondrian Group provides lunch, morning and afternoon refreshments as well as writing tools and a workbook for the event, so you don’t need to bring anything.

What should I wear to the event?

Whatever makes you feel most comfortable. Most delegates prefer business wear or smart casual.

Can I nominate special dietary requirements?

Of course. Simply let us know any dietary requirements at the time of Registration and we will endeavour to ensure an appropriate lunch will be prepared for you by the venue.

I have registered but am no longer able to attend, what are my options?

Mondrian Group understands that circumstances can change. At any point before the event, you are welcome to contact us in writing to nominate a substitute delegate. There will be no extra charge. A full refund, less a $300 service fee, will be issued for cancellations received less than 21 days before the event. A credit note for the full ticket price may be issued up to 7 days before the event, however, we will be unable to issue a refund or credit thereafter.

What will happen to my details?

We respect your privacy. Mondrian Group will not provide your details to any other organisations for any reason. We will use your details to keep you informed of events that we feel may be of interest to you or your team. If you feel you are receiving information from us in error, please contact us on (07) 3129 9300 so that we may rectify the situation. To unsubscribe from our email updates, simply click on the 'unsubscribe' link or email [email protected] with 'unsubscribe' in the subject line.

For more detailed privacy information, be sure to check out our Privacy Policy.

What is your ABN?

Our ABN is 23 622 989 100.

Can't find the information you were looking for?

For further information, please do not hesitate to phone us on (07) 3129 9300 or send an email to [email protected]